Welcome to the TracerPlus Support Center

Here you will find all the resources you need to successfully create your enterprise data collection app.


Search the TracerPlus Knowledgebase to find answers to many commonly asked questions, resolve error messages and get in-depth info on some of the features TracerPlus offers.

Support Forum

Join our open forum of existing TracerPlus users and other individuals with experience in mobility. Browse for advice, opinions, reviews and answers to questions about TracerPlus.

Submit a Ticket

Submit a Ticket to our Technical Support Department, or login to view existing tickets. You can also visit the main Support Portal for additional links and info.

Register Software

Use our online form to register your software.

Quick Start Guide

Check out the few steps it takes to get up and running with your TracerPlus mobile application development.

Video Library

Sometimes the best help is to follow along with a video. Take a look at our huge library of prerecorded webinars and training videos to help you with your TracerPlus mobile application development.


Want to see the latest happenings at TracerPlus? Join one of our many webinars to find out.


Our online calendar will show you all of our upcoming events, webinars, and open offices.

User Manuals

Our in depth user guides review all of the technical detail of the TracerPlus development platform.

Fast Track Training

We here at TracerPlus want our users to be as self sufficient as possible. That's why we designed Fast Track Training. Get hands on training with one of our experienced technicians and learn to create the mobile app of your dreams.

Open Office Hours

Twice a week, every week, we here at PTS open our offices for our users. Join our Open Office Hour to ask your question live to one of our experienced mobility specialists. 

Support Plans

Need extra help? Want to make sure you are always up to date with the latest versions of our software. Take a look at our support plans to get all of the extra help you need.