PTS TracerPlus Software Return Policy

Software Return Policy


Portable Technology Solutions Software Return Policy

PTS Software Return Policy

PTS Software titles are distributed as trial versions meaning you can download and try out the software for free and without risk. You can decide to register the software after you have tested it and determined it meets your satisfaction.

Once the software has been purchased and a Registration Code has been sent to you, the software cannot be returned. For that reason, our policy is to provide refunds only in cases where: (a) software was purchased from PTS along with the hardware you are running it on and that hardware is also being returned or (b) there is a specific problem and the software does not perform as described. Please note, PTS will not issue RMA's for software without being given the opportunity to correct the issue causing the software not to perform as advertised.