home Partners Purchase Testimonials Contact Us   Participate in our special Facebook promotions Visit YouTube and leave comments on our videos Communicate with other TracerPlus experts on LinkedIn Share stories with us on Twitter Join our mailing list to get the lastest news on products and events  
TracerPlus.com - Mobile software development tools for data collection -- barcode and RFID enabled

    Home ı TracerPlus Mobile Software Support ı Support Plans

Mobile Software Support

TracerPlus Comprehensive Support

The TracerPlus Comprehensive Support Agreement includes everything you need to keep your TracerPlus mobile workforce at peak performance.

TracerPlus Comprehensive Support Agreement Details

E-Mail Support

  • Unlimited Mon-Fri 8:30AM - 8:00PM EST (Limited support available on weekends)
  • 4 Hour Response Time
  • Includes Installation and Registration Support

    • Phone Support

  • Unlimited Mon-Fri 9:00AM - 8:00PM EST
  • 4 Hour Response Time
  • Includes Installation and Registration Support

    • Free Software Upgrades

    Major and Minor TracerPlus Version Upgrades for each Mobile Device covered with an active agreement. (The 3 year plan gives you 3 years of free upgrades for each device covered)

    To view the TracerPlus Software release notes and timeline, Click Here.

    Support Plans are available in 1 year or discounted 3 year terms.

    Please contact your authorized reseller for more information on purchasing comprehensive support. If you have not yet contacted a reseller, go to our Purchasing TracerPlus section, and select your region so that we can connect you with the appropriate specialist. There is no cost for the consultation.

    Sales: 877-640-4152 ext. 2
           631-727-8084 ext. 2
    Visit our Facebook page.   Follow PTS on Twitter   Visit our linkedin page   Visit our YouTube page   Join our mailing list

    TracerPlus News •  Knowledgebase •  Partner Login •  About Us •  Create Ticket •  Leave Feedback  •  Privacy Policy

    © 2000-2011 Portable Technology Solutions, LLC. All rights reserved.
    No images or content from this website may be used without prior written permission.